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Operations Diagnostics · Built for 50–500 person companies

Find what’s leaking.
Build what stops it.

A free AI-guided diagnostic for 50–500 person companies in A&E, construction, agencies, and professional services. Find what’s quietly costing you in about 10 minutes. When you’re ready to fix it, we build the specific tools your team owns when we leave.

  • Free · about 10 min
  • No sales call required
  • Confidential
  • Open to companies anywhere
Operations Scorecard · SampleGrade · C+
54/100 · Overall operational health

A 110-person A&E firm. Strong delivery, but proposal and change-order cycles are quietly costing ~$340K/yr in margin.

  • Workflows58

    Proposal assembly is rebuilding from scratch each RFP.

  • Roles & Capacity72

    Senior PMs at 91% utilization. No bench.

  • Decisions41

    Change orders bottleneck on principal approval.

  • Data & Systems35

    Six tools, three sources of truth, no integration.

  • Metrics62

    Realization tracked. Utilization isn't.

The pattern

You already know something is off.
You just can’t point at exactly where.

The stories are different at every company. The pattern is the same: revenue is fine, but margin is leaking, and the people who could fix it are too busy keeping the lights on.

  • Friday, 6:42 PM

    The weekly report grind

    Your COO is rebuilding the same spreadsheet she rebuilt last Friday. The data is in three systems. The reconciliation is in her head.

  • Tuesday, 11:08 AM

    The proposal that won't ship

    Two senior PMs are scraping last year's RFPs for boilerplate. Your win rate is 22%. Each pursuit costs roughly $14K in unbilled time.

  • Thursday, 4:15 PM

    The change order in the inbox

    It's been there five days, waiting on a principal who is in the field. The crew kept building. Now it's $48K of exposure no one priced.

  • Monday, 7:55 AM

    The senior who just gave notice

    She built the QA process. Nothing is documented. Her replacement starts in three weeks, if you can find one.

We’ve seen these moments at architecture firms, GCs, agencies, and consultancies. The Health Check finds yours in 10 minutes.

Start your Health Check
“You can’t hand AI a company it can’t see.”

From our founding piece

How we work

Three things every Sterity engagement does, in order.

Most AI projects fail for one of three reasons: nobody drew the operation, the tool was too complex for the problem, or the team couldn’t run what got built. We work to keep all three from happening to you.

  1. See the operation

    Most operations live in habit, not in any system. The Health Check is the smallest possible first sketch — about ten minutes, one perspective. When you want the fuller picture, we bring in your team. Knowing how the work actually moves is the prerequisite for any AI build that works.

  2. Direct, don't dictate

    Modern AI is closer to a senior employee than a junior one. Most builds fail because they over-engineer the scaffolding around the model and underuse what the model can actually do. We design AI tools the way you'd brief a good senior: clear goal, the right tools, room to figure out the steps.

  3. Build what stops it.

    Every tool we build, your team owns. Every process we automate, your team can change. We don't create dependency. We measure success by how quickly you stop needing us.

Led by Scott Garretson. 20+ years in operations across professional services, construction, and manufacturing. Detroit-based, working with companies across the US.

Built for your work

We speak your industry’s language.

The Health Check uses 11 industry-specific operational models. No generic frameworks, no MBA-speak.

Browse all industries
  • Built environment · Primary
    • Architecture & Engineering
      Schematic design, DD, CA, utilization, drawing sets.
    • Construction (GC & CM)
      Submittals, RFIs, change orders, GMP, daily logs.
    • Trade Services
      Dispatch, technician productivity, callbacks.
  • Professional services
    • Management Consulting
      Engagement, utilization, realization, bench.
    • Accounting & Legal
      Realization rates, matter management, compliance.
    • Advertising & Marketing
      Retainers, scope, revision cycles, briefs.
    • Other professional services
      Adapts to your language and operations model.
  • Operations-heavy
    • Manufacturing
      Throughput, quality, supply chain, OEE.
    • IT Services
      SLAs, project execution, customer satisfaction.
How it works

Four steps to operational clarity.

  1. 01

    Take the Health Check

    About 10 minutes of industry-specific questions about how your operations actually run — staffing, workflows, decisions, delivery.

    About 10 min · Free
  2. 02

    Get your scorecard

    Grade, six area breakdowns, your top focus, and quick wins you can act on this week. Built from your answers, not industry averages.

    Personal report
  3. 03

    Five questions with our AI analyst

    A short AI-led conversation about your results. Your scorecard refines as you clarify what you meant — no human on the other side, fully confidential.

    AI · Confidential
  4. 04

    Decide what's next

    Bring your team in for a perception gap analysis, or book 30 minutes with Scott to walk through where to focus first.

    Your call
Three ways in

Start free. Go deeper when it earns its place.

Most companies start with the free Health Check. The next step is whatever the data tells us — not a pre-set upsell.

  • Tier 1 · Diagnose

    Quick Check

    FreeAbout 10 min · No commitment

    A confidential AI-guided assessment. Personalized scorecard, six area scores, one specific action this week.

    • Industry-specific questions
    • Operational scorecard with grade
    • Top focus area + quick wins
    • Downloadable PDF
    Start free
  • Tier 2 · Align

    Full Health Report

    $297$497 if 100+ people

    The picture only emerges when more than one person draws it. Bring up to 5 colleagues in. You'll see where leadership and team disagree, work through the tensions together, and walk away with a prioritized action plan.

    • Everything in Quick Check
    • Up to 5 invited assessments
    • Perception gap by area
    • Reconciliation wizard
    • Prioritized action plan
    See sample report
  • Tier 3 · Build

    AI Build Engagement

    CustomFixed-scope or retainer · Metro Detroit · Remote considered

    When the picture is clear, we build the few tools that fix the things quietly costing the most. AI agents, automations, and tools — your team owns them. On-site in Metro Detroit, remote for the right engagement.

    • Custom AI agents for your workflows
    • Process automation & integrations
    • AI-powered dashboards & reporting
    • Team training and handoff
    • Optional retainer for iteration
    Talk to Scott
Quick answers

A few things people ask first.

What does Sterity do?
We help mid-sized companies see how their operation actually runs, then build the AI tools that fix the things quietly costing the most. Diagnostic first, build second. Most AI projects fail because nobody drew the operation before picking a tool — we work in the other order.
Who is Sterity for?
50–500 person companies that have outgrown the systems they started with. Often the founder still touches everything, hiring isn't fixing it, and AI feels like a thing they should be doing but nobody knows where to start. The Health Check is open to any company that fits.
How do I start?
Take the free Health Check. About ten minutes, no email gate beyond the report, no sales call. You'll see your six operational area scores and the one action that would move things most. From there you can stop, share it with your team, or talk to us about going deeper.
Get started

About ten minutes. A real picture of where your margin is going.

We work with a small number of companies at a time so each gets real attention. Start with the free Health Check — no email obligation, no sales call.

Limited assessment slots each quarter